Store Policies
Clear information about shipping, returns, privacy, and terms.
Shipping Policy
Orders are typically processed within 1–3 business days after purchase. Shipping times vary depending on destination, carrier availability, and order volume.
Customers will receive order-related updates and, where available, shipment tracking information once an order has been prepared for dispatch.
Delays may occasionally occur due to holidays, weather conditions, customs processing, or carrier disruptions.
Return & Refund Policy
We accept eligible returns within 30 days of delivery for items that are unused, in original condition, and in original packaging.
To start a return, customers should contact us with their order number and reason for return. Refunds are reviewed once returned items are received and inspected.
Items showing signs of use, damage caused after delivery, or missing original packaging may not qualify for a refund.
Privacy Policy
Nestora Home values customer privacy and only collects information necessary to process orders, provide support, and improve the shopping experience.
Information such as name, address, email, and order details may be used to fulfill purchases and communicate order-related updates.
Customer information is handled with care and is not sold to third parties for unrelated purposes.
Terms of Service
By using this website, customers agree to use the store and its services lawfully and respectfully.
Product availability, pricing, descriptions, and shipping timelines may be updated or adjusted without prior notice where necessary.
Nestora Home reserves the right to cancel or refuse orders in cases involving suspected fraud, misuse, or inaccurate information.
